01How can we help?

For an existing order, include your order number and the email address used at checkout. Tell us what happened and how we can help. For a product question, include the product name or a link to the listing.

Expected response time: We aim to respond within 1-2 business days during customer service hours.

Please do not send card numbers, security codes, account passwords, or unnecessary identity documents through email.

02Business information

Store: Daylight Paper
Legal business: Daylightspower LLC
Website: daylightpaper.com
Business mailing address: 5900 Balcones Drive, Suite 100, Austin, Texas 78731 USA

In-person visits or pickup: This address is used for business correspondence and approved returns. Customer visits, walk-in purchases, and order pickup are not available unless we confirm an appointment or pickup arrangement in writing.

03Returns & privacy requests

Contact us before mailing a return so we can confirm the return and provide any item-specific instructions. Approved returns are sent to our Austin address unless we give different written instructions for that return. See our Returns & refunds policy.

For personal information requests, email Info@daylightspaper.com. See our Privacy policy for details.