01Who this policy covers

Daylight Paper is operated by Daylightspower LLC. This policy describes personal information handled in connection with daylightpaper.com, purchases, customer accounts where offered, and customer support. It does not replace the privacy notices of independent third-party services you choose to use.

Business mailing address: 5900 Balcones Drive, Suite 100, Austin, Texas 78731 USA

02Information we collect

• Contact and delivery details: names, email addresses, phone numbers, and billing or shipping addresses you provide.
• Purchase information: items ordered, prices, discounts, delivery details, returns, refunds, and order history.
• Payment-related information: payment status, transaction references, and information supplied by the enabled payment provider. Payment card and digital wallet details are processed by Stripe. Daylight Paper receives transaction confirmations, limited payment metadata, billing details needed for the order, fraud-prevention signals, and refund status. We do not ask customers to send full card numbers or card security codes by email or through contact forms.
• Account and support information: account details where accounts are available, messages, and information you send while seeking assistance.
• Device and site activity: IP address, browser or device information, and technical logs used by our website and service providers. Additional tracking is described below.

We receive information directly from you, through your use of the site, and from providers involved in payment, security, delivery, or customer support. Please do not send sensitive information that is unnecessary for an order or support request.

03How information is used

We use relevant information to process and deliver orders, provide account functions, answer questions, manage returns and refunds, maintain business records, protect the store against misuse, and comply with legal obligations. We also use it to send order-related communications.

Optional marketing, personalization and analytics activities: We may use analytics and marketing tools to understand site performance, improve the shopping experience, measure campaigns, and communicate with customers who interact with our store. These tools should be configured to match any consent controls displayed on the website.

Where marketing messages are sent, the message will explain how to unsubscribe. Opting out of promotional messages does not stop necessary order or service communications.

04When information is disclosed

Information needed to operate the store may be disclosed to hosting and platform providers, payment services, fulfillment partners, delivery providers, support tools, and professional advisers. Disclosure should be limited to what is appropriate for the relevant service or purpose.

Services actually used and their purposes: We may share information with service providers that help operate our store, including website hosting, WooCommerce, payment processing through Stripe, order fulfillment, shipping carriers, customer support, email delivery, analytics, fraud prevention, tax calculation, and professional advisers when needed.

We may also disclose information when legally required, to investigate fraud or protect rights and safety, or in connection with a business transaction subject to applicable safeguards and notice requirements. Providers that act independently may use information under their own privacy policies.

05Cookies, analytics & advertising

Cookies and similar technologies can support cart functions, account sessions, preferences, security, analytics, and advertising. The technologies actually deployed, their purposes and duration, and the available choices are described in our Cookie policy.

Sale, sharing for cross-context behavioral advertising, and targeted advertising practices: Daylight Paper does not sell customer personal information for money. Some analytics or advertising technologies may be considered a sale, sharing, or targeted advertising under certain state privacy laws if they are enabled. Where required, we will provide the applicable notice and opt-out method.

Available opt-out methods and treatment of recognized browser privacy signals: To make a privacy request or opt-out request, contact Info@daylightspaper.com. Browser-based opt-out signals and cookie preferences are honored only where the website has the technical controls enabled to recognize them.

06How long information is kept

We retain information according to the purposes for which it is collected, order and support needs, accounting or tax obligations, dispute periods, and other applicable requirements. Information is deleted or de-identified when it is no longer needed, subject to legitimate retention requirements.

Retention periods or specific criteria by record type: We keep order, payment, shipping, customer service, tax, accounting, fraud-prevention, and website records for as long as needed to provide the service, meet legal and tax obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

07Your privacy choices & rights

Depending on where you live, the nature of the information, and whether a particular law applies to our business, you may have rights to access or obtain a copy of personal information, correct inaccurate information, request deletion, or opt out of certain uses. Some laws also provide rights concerning targeted advertising, sale or sharing, certain profiling, or sensitive information.

Send requests to Info@daylightspaper.com. We may ask for information reasonably needed to verify your identity or an authorized representative’s authority. We will respond within the time required by applicable law and explain any permitted limitation or refusal. We will not unlawfully discriminate against you for exercising an applicable privacy right.

If an applicable law gives you an appeal right, reply to the decision or email the same address with “Privacy appeal.” We will review it and explain any further complaint route required by law. You may also contact the relevant state regulator.

Additional state-specific disclosures and request methods, if applicable: Depending on your state of residence and the size or nature of our business, you may have privacy rights such as access, deletion, correction, portability, opt-out, appeal, or limits on certain uses of sensitive information. Contact us to submit a request, and we will respond as required by applicable law.

08Security & processing locations

We use safeguards appropriate to the information and services involved. No website or transmission method can be guaranteed completely secure. Keep account credentials private and contact us if you suspect unauthorized activity.

Locations where information is processed and relevant transfer arrangements: Information may be processed in the United States and in other locations where our service providers operate, subject to appropriate contractual and security measures.

09Children’s information

Our store is intended for general retail purchases by adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided information can contact Info@daylightspaper.com so we can investigate and take appropriate action.

10Updates & contact

We may update this policy to reflect changes in our practices or legal requirements. The effective date identifies the current version. Where required, we will provide additional notice or obtain consent before a change takes effect. Changes will not retroactively authorize a materially different use of previously collected information where additional notice or consent is required.

For privacy questions, email Info@daylightspaper.com or write to Daylightspower LLC at 5900 Balcones Drive, Suite 100, Austin, Texas 78731 USA.